Aegix News

What Does Aegix Global Do? Active Incident Management, Explained

"What does Aegix Global do?" It's the question Aegix Chief Revenue Officer Jeff Moore hears most — so the team answered it directly with a short look at Active Incident Management in action.

Aegix AIM connects everyone involved in an incident — on-site staff, security, administrators, and first responders — in real time, from any device. Live responsive mapping shows room-by-room status, multi-directional communication keeps every responder coordinated, and the platform stays with the response from the first alert through reunification and after-action review.

Watch the overview to see how Active Incident Management works.

The 89% Gap: Why Critical Information Doesn't Reach Responders

Aegix Chief Revenue Officer Jeff Moore put a hard number on a problem every safety professional knows intuitively: during an active incident, only about 11% of critical information actually reaches first responders. The rest — keys, floor plans, victim locations, safe zones, reunification status — is lost as it funnels through a dispatch model built decades before today's threats.

A 911 call is a single data point. Aegix AIM is a full-spectrum, real-time intelligence system that connects on-site staff, security teams, administrators, and law enforcement the moment an incident begins — with live responsive mapping, role-based communication, command-and-control monitoring, dynamic reunification, and full accountability throughout the entire response.

"Aegix is the system we use because it provides real-time updates via mapping and multi-directional communication. This is unprecedented situational awareness. Alerts only go as far as someone calling 911."

— Officer Jacob Smith, School Resource Officer of the Year

The old model sends an alert and hopes for the best. Aegix AIM coordinates the entire response — closing the gap that the other 89% has been missing.

$4 Billion on School Security: What the Research Says Actually Works

Schools spend roughly $4 billion a year on physical security, yet a Learning Policy Institute report finds the evidence that it prevents school violence is "thin." Aegix Chief Revenue Officer Jeff Moore unpacked what the research points to instead — and why it reframes how districts should think about safety technology.

The U.S. Secret Service's National Threat Assessment Center has studied targeted school violence for more than 20 years. Its consistent finding: most attackers show observable warning behaviors in advance, and the intervention that works is coordinated, real-time threat assessment — not passive detection hardware. Metal detectors, standard cameras, and ballistic film are reactive; they can't coordinate, communicate, or get the right information into responders' hands in seconds.

That's the gap Aegix was built to close. The AIM platform connects staff, administrators, and law enforcement in real time, on any device, the moment an alert is triggered — live responsive maps, multi-directional communication, a direct line to dispatch, and dynamic reunification. The research is clear that trained threat-assessment teams and rapid, coordinated response deliver the highest return on safety dollars, and Aegix is the infrastructure layer that makes coordinated response possible.

Partner With Aegix: White-Label Active Incident Management

Aegix Global is actively partnering with hardware and software companies that want to expand what they offer without building incident management from scratch. Chief Revenue Officer Jeff Moore laid out how it works.

For hardware makers — access control, cameras, intercoms, sensors — Aegix adds the software layer customers are asking for, tying existing systems into a single intelligent platform with real-time communication, responder coordination, and actionable situational awareness. For software companies, Aegix extends the product with incident management, real-time mapping and visibility, multi-directional communication, drill management and reporting, and reunification.

Partners can white-label the platform and make it their own — increasing revenue per customer, strengthening retention, and winning larger, system-wide deals without adding development burden. The future of safety, Moore argues, is connected, collaborative, and partner-driven.

Aegix and Audio Enhancement Debut Comprehensive Safety Solution at Safe Summit

At the Audio Enhancement Safe Summit, Aegix Global and Audio Enhancement debuted what Jeff Moore, CGO of Aegix Global, called "the most comprehensive safety solution in the market" — built through the partnership of the two mission-driven companies.

Audio Enhancement has spent decades helping teachers teach and students learn clearly and without barriers. At Aegix, the mission centers on community safety — real-time coordination, visibility, and response when it matters most. Together, the combined platform delivers classroom communication, real-time incident coordination, campus-wide visibility, and a shared belief that safety enables learning.

For three days, educators from across the country collaborated and spoke candidly about the real challenges they face — from daily disruptions to crisis response. Listening to education administrators discuss what it truly takes to keep people safe and focused on learning reinforced the mission behind the partnership.

"When companies align around mission, incredible things happen."

— Jeff Moore, CGO, Aegix Global

Aegix Introduces Safe+ Platform at AASA National Conference in Nashville

At the AASA (The School Superintendents Association) National Conference in Nashville, Aegix Global and partner Audio Enhancement introduced Safe+ — described as the most advanced school safety platform in the K-12 market. The platform brings together real-time communication, emergency response coordination, and integrated safety technologies into a single ecosystem.

Safe+ is designed to help districts move from reactive safety measures to proactive protection, combining the strengths of Aegix's incident management with Audio Enhancement's classroom communication expertise.

Aegix Platform Accounts for 2,500 People in Minutes During High School Evacuation Drill

During an on-site gas leak evacuation drill at a high school, the Aegix platform demonstrated its ability to account for all 2,500 students and staff within minutes. Communication flowed seamlessly, the reunification point was organized and efficient, and teachers, staff, and first responders received real-time updates throughout.

The drill was managed entirely through the Aegix app — automating accountability, mapping staff locations, and providing clear guidance to everyone simultaneously. When the all-clear came, everyone returned to what they had been doing, with no confusion or delay.

"School safety isn't just about having a plan — it's about having the tools to execute that plan when every second matters. Our schools deserve better than analog solutions in a digital world."

— Jeff Moore, CGO, Aegix Global

2025 Year in Review: Voices from the Aegix Community

As 2025 came to a close, the Aegix team reflected on a year spent traveling the country meeting Aegix AIM users — sitting across the table from incident commanders, walking school hallways with administrators, and listening to teachers share their daily realities.

An incident commander described how Aegix AIM's real-time mapping and multi-channel communication connects them instantly to schools, churches, hospitals, and other soft targets across their community, helping them respond to all hazards more effectively.

"Aegix gives me the safety I have been wanting in our school for years. During our drills for various incidents like fires, fights, and anything more serious, I love being able to communicate to the police directly and for me to know what is happening as they respond to our school."

— High School Teacher, Aegix AIM User

"What makes Aegix different is the continuous communication it maintains throughout an incident. Most systems just send an initial alert, but Aegix keeps all responders connected with up-to-the-second information. As a School Resource Officer, this gives me unprecedented situational awareness and helps me better protect our school community."

— School Resource Officer, Aegix AIM User

Aegix Global Introduces Panic Button Technology for Utah Schools

Aegix Global has unveiled its newest panic button technology designed specifically for educators and school administrators. The wearable device integrates seamlessly with the award-winning Aegix AIM platform, providing an instant connection between classrooms and emergency services.

Under Utah's H.B. 84, each classroom must now have a staff person equipped with a wearable panic alert device that allows for immediate contact with law enforcement, emergency services, health departments, and fire departments.

Teachers in Kane County were the first to pilot the wearable panic button, integrating it with the Aegix AIM app already deployed in hundreds of Utah schools.

Skyridge High School Partners with Aegix Global for Campus Safety

Skyridge High School in Lehi, Utah has partnered with Aegix Global to implement the Aegix Active Incident Management (AIM) platform, setting a new standard for school security in the Alpine School District.

The deployment provides Skyridge with real-time communication, dynamic mapping, and coordinated response capabilities during emergency situations. The platform allows the school to coordinate with law enforcement instantaneously while providing real-time situational awareness during any type of incident.

"Three of my own children attended Skyridge High School. We designed Aegix AIM to provide the protection I want for my family."

— Michael Huff, Chief Product & Technology Officer, Aegix Global

ZeroEyes and Aegix Deploy AI Gun Detection in 200+ Utah Schools

ZeroEyes and Aegix Global announced the successful deployment of ZeroEyes' AI-powered gun detection and situational awareness software across more than 200 Utah schools, marking a major milestone in the statewide school safety initiative.

The integrated solution combines ZeroEyes' ability to detect visible guns with human-in-the-loop verification alongside Aegix AIM's interactive map capabilities, creating a multi-layered security solution for threat detection, situational awareness, incident management, and coordinated response.

Aegix AIM Launches a Major Update, Bolstering the Safety Management System

Aegix announced a significant update to its flagship incident management app, Aegix AIM, marking a new era in safety and emergency response technology. The latest features are now accessible via the Google Play Store and Apple App Store as part of the broader Aegix SMS (Safety Management System).

The upgrade introduces innovative panic button technology, audio enhancements, and video integration into a live, responsive map — providing unmatched situational awareness of any building. Six new APIs allow the platform to combine transportation route management, access control systems, video streams, AI-powered firearm detection, and multifaceted sensor integration for detecting environmental hazards such as floods and fires.

The app enables users to issue alerts, lock down buildings, review live video, communicate with personnel, and determine safety status at a glance — all in real time from a single device.

Utah Legislature Funds AI Gun Detection and Aegix for All 1,086 Public K-12 Schools

In a landmark legislative action, the Utah State Legislature passed House Bill 61, identifying requirements and standards for firearm detection analytics and authorizing the Utah State Board of Education to select a qualified vendor for statewide deployment.

The Utah State Board of Education awarded Aegix Global a $3 million contract to administer ZeroEyes' AI gun detection software across all 1,086 public K-12 schools in Utah, including charter schools. This marks the first time a U.S. state has codified AI-powered gun detection into statute.

Aegix Global serves as the authorized reseller in Utah, with the Aegix AIM platform provided as an integral part of the overall solution — giving every school in the state access to active incident management alongside proactive threat detection.

Aegix Global Awarded $3M State Contract to Distribute ZeroEyes AI Gun Detection to Utah Schools

The Utah State Board of Education awarded Aegix Global a $3 million contract to distribute ZeroEyes' AI gun detection and intelligent situational awareness platform to schools throughout the state. The contract positions Aegix as the authorized reseller and integration partner for the statewide deployment.

The combined solution pairs ZeroEyes' proactive threat detection — which uses AI to identify visible firearms through existing security cameras — with the Aegix AIM platform's active incident management capabilities. Together, they provide schools with both preventive detection and coordinated emergency response in a single, unified system.

"This contract represents a critical step in protecting Utah's students and educators with the most advanced safety technology available."

— Chet Linton, CEO, Aegix Global

Aegix AIM Emergency Management System Upgraded and Now Free for Law Enforcement

Aegix Global announced a major upgrade to the Aegix AIM system and that the solution is now available at no cost to police departments, sheriff's departments, and dispatch centers through the Aegix Humanitarian Foundation.

The upgraded platform now includes critical incident alerts — such as active shooter or lockdown notifications — sent directly to dispatch and identified law enforcement leadership for the fastest possible response with immediate, direct communications to individuals on site.

Aegix AIM System Transforms Emergency Management with Electronic Connection and Physical Protection

Aegix Global introduced the Aegix AIM (Active Incident Management) system, a fully customizable emergency management platform that combines electronic connection with physical protection capabilities. AIM is the only platform that allows organizations to manage facility-specific emergencies from a desktop, laptop, Chromebook, tablet, mobile phone, and web application.

The system enables individuals in organizations — schools, state capitol buildings, hospitals, or private office buildings — to notify others of an emergency with the touch of a button. AIM provides communication inside and outside a building during emergencies with real-time chat features, a push-button safe/unsafe reporting system, and the ability to share photos, images, and video among the group during an incident.

Aegix Deploys AIM at Utah State Capitol Building Complex

Aegix Global announced a contract with the State of Utah to deploy its Active Incident Management system at the Utah State Capitol Building complex, one year following the events of January 6, 2021 at the U.S. Capitol.

The deployment equips state lawmakers, employees, law enforcement, and security staff with real-time emergency communication and situational awareness capabilities, including reverse-alerts that instantly notify security and nearby buildings about dangerous situations.

Aegix provided training for state leaders, first responders, and security staff on how to use AIM to develop optimal emergency plans and conduct drills.